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Product Reviews
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Owner Only
Product Studio
Create products, upload separate photos for each color, manage
inventory by size, update products, and remove discontinued items.
Controls whether this product appears in the Short Sleeve or Long Sleeve section.
Color Display Order
Choose which color customers see first, second, and third. The first color is also the featured product-card image.
Enter 0 for out of stock
Published Products
Products will appear here.
Owner Only
Order Manager
Review customer orders, update fulfillment status, add tracking
information, resend order emails, and process eligible refunds.
Owner orders will appear here.
Frequently Asked Questions
Where do you currently ship?
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Aureli Vera currently ships within the United States. Standard shipping is $6.99, and orders of $100 or more qualify for complimentary standard shipping. Estimated delivery is 3–7 business days after fulfillment.
How can I track my order?
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A tracking link will be emailed after your order ships. Signed-in
customers may also view tracking details from the My Orders page.
Which payment methods are accepted?
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Major credit and debit cards are accepted through Stripe. Eligible
wallets such as Apple Pay, Google Pay, Link, and Cash App Pay may
appear depending on the device and Stripe configuration.
What is your return policy?
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Eligible items may be returned within 14 days after delivery when
unworn, unused, undamaged, and returned with original tags and
packaging.
Who pays return shipping?+
Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable.
What happens if my package is lost or damaged?+
Contact support within 48 hours of delivery for damaged or incorrect items and include clear photos. For a package marked delivered but not received, first check with household members and the carrier, then contact support for assistance.
Can I change or cancel an order?
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Contact support as soon as possible. Changes and cancellations
cannot be guaranteed after processing or fulfillment begins.
Privacy Policy
Overview
Aureli Vera respects your privacy. This policy explains how personal
information is collected and used when you access the website, create
an account, place an order, or contact customer support.
Personal Information
Information collected may include your name, email address, telephone
number, shipping address, billing details, account information, and
order history.
Payments
Payments are processed securely through Stripe. Aureli Vera does not
directly store complete card numbers or card security codes.
Order Fulfillment
Personal information may be used to process purchases, deliver
products, provide tracking, prevent fraud, issue refunds, and
communicate important order updates.
By accessing this website, you agree to use it lawfully and respect
all applicable intellectual-property, trademark, and brand rights.
Product Information
Aureli Vera makes reasonable efforts to present product descriptions,
colors, prices, and images accurately. Display settings and product
photography may cause minor visual differences.
Orders
Orders are subject to availability, payment authorization, fraud
review, and acceptance by Aureli Vera. Prices and inventory may change
before an order is successfully completed.
Shipping
Standard U.S. shipping is $6.99. Orders of $100 or more qualify for complimentary standard shipping. Estimated delivery is 3–7 business days after fulfillment. Delivery times are estimates and may be affected by carrier delays, weather, incorrect delivery details, or circumstances outside our control.
Returns
Eligible items may be returned within 14 days after delivery when unworn, unused, unwashed, undamaged, and returned with original tags and packaging. Customers are responsible for return shipping unless the product arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.
Refund Processing
Approved refunds are issued to the original payment method. Financial institutions may require additional processing time before the credit appears.
Damaged or Incorrect Items
Customers should contact support within 48 hours of delivery and provide the order number and clear photographs of the product and packaging.
Cancellations
Cancellation requests should be submitted immediately. Orders cannot
always be cancelled after processing, packing, or shipment has begun.
Privacy Notice
This website uses essential browser storage for your shopping bag, account session, and site preferences. Payment information is handled securely by Stripe.